SpokenHere Blog

Latest news, info, tips and insights into the language industry

6
Oct

How to Improve Caller Satisfaction

We all know that feeling when we call a business to get assistance only to feel unheard and more confused….

29
Sep

Growing Diversity in Rural America—Why it Matters to Your Business

U.S. cities have always depended on the hard work and initiative of immigrants—that’s how we have built our rich culture….